Introduction

At Reshimgathi Matrimony, we strive to provide the best possible service to our users. However, we understand that there may be instances where you may require a refund. This Refund Policy outlines the conditions under which refunds will be considered and the process for requesting a refund.

Refund Eligibility

Refunds may be issued under the following circumstances:

1. Technical Issues: If you experience technical issues that prevent you from using our services effectively, and these issues cannot be resolved by our support team, you may be eligible for a refund.

2. Service Non-Delivery: If you have purchased a premium membership or any other paid service, and the service has not been delivered as promised, you may be eligible for a refund.

3. Accidental Purchases: If you accidentally purchase a service or membership, you may request a refund within 48 hours of the purchase.

4. Duplicate Payments: If you are charged multiple times for the same service due to a technical error, you will be eligible for a refund of the duplicate charges.

Non-Refundable Situations

Refunds will not be issued in the following situations:

1. Change of Mind: If you change your mind about using our services after purchase, we do not provide refunds.

2. Partial Usage: If you have partially used the service or membership, you will not be eligible for a refund for the unused portion.

3. Violation of Terms: If your account is terminated due to a violation of our terms of service, you will not be eligible for a refund.

Refund Process

To request a refund, please follow these steps:

1. Contact Support: Email our support team at support@reshimgathimatrimony.com with your refund request. Please include your account details, the reason for the refund request, and any relevant transaction information.

2. Review: Our support team will review your request and may contact you for additional information. We aim to respond to all refund requests within 5 business days.

3. Approval: If your refund request is approved, we will process the refund to your original payment method. Please allow 7-10 business days for the refund to reflect in your account.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Reshimgathi Matrimony
Email: support@reshimgathimatrimony.com
Phone: +91-86989 05680

By using our services, you agree to this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing Reshimgathi Matrimony.